FAQs and contact

FAQs

1.How do the sizes fit?

Our products are cut in a modern oversized style and therefore run a bit wider. You'll find a detailed size chart directly on the respective product page, so you can easily find the right size.

2.How does a return process work?

If you're not satisfied with an item, you can of course return it. Simply contact our support team via email – we'll help you quickly and provide you with all the information you need for your return.

3.Where are my products manufactured?

Our products are manufactured under fair conditions in Turkey and printed to a high standard in Germany, specifically in beautiful Bavaria. This guarantees quality and a high standard for every piece.

4.How long is the delivery time?

Delivery time is typically 2–3 business days within Switzerland. You will receive a tracking number after shipment, which you can use to track your order at any time.

5.When are returns processed?

Once we receive your return and your email, our team will process it chronologically. The refund or exchange will usually be processed within a few days.

6.What should I do if there are production errors?

Should an item, contrary to expectations, exhibit a manufacturing defect, please contact our customer service immediately. We will quickly and easily find a suitable solution – so that you receive the flawless product you deserve.

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With this FAQ page, we aim to answer your most frequently asked questions directly and offer you a pleasant, smooth shopping experience.
Don’t hesitate to contact us at any time if you have any further concerns – we’re here to help!